SHIPPING POLICIES

PROCESSING TIMES

Our processing times are 3-10 business days. Delays may occur.

We ship out orders every Thursday.

Shipping

We are excited to offer Canadian and American customers FREE TRACKED SHIPPING on orders over $100.

Processing times for shipping orders are 3-10 business days. Delays may occur.

Shipping times depend on where you are located.

Please make sure to double check if the shipping method you have selected has tracking as usually the cheapest shipping method does not contain tracking.

We will not refund orders that are lost in transit. 

Small Packet International Does Not Contain Tracking. 

We reside in Canada. If you order from the other side of the world with no tracking, expect it to take up to 6 months, or even show up at all. 

Again, we will not refund you if it does not arrive. Pay the extra $5-$20 for tracking as we will not refund you if it doesn’t arrive.

Edmonton Pick Up

We are now a store front! Our address is 17918 107 Ave NW. 

Confirmation e-mails will be sent when your order is ready for pick-up. Please read the instructions carefully and follow directions. Make sure to check your spam, promotional or other inboxes as sometimes our e-mails are sent there. If you do not hear from us within a week please reach out.

WE NO LONGER OFFER DELIVERY. 

Below is a link where you can find updates on current known Canada Post delays:

https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page